Privacy Policy
Effective Date: 19th April 2026
This Privacy Policy explains how Collect Compare Ltd, trading as Broker Finder ("we", "us", "our"), collects, uses, shares, and protects personal information through our website findbroker.co.uk.
Who We Are
Broker Finder is a trading style of Collect Compare Ltd, a registered company in England and Wales under company number 16514658 with a registered address at:
3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE.
What This Policy Covers
This Privacy Policy applies to:
- Individuals (consumers) using the site to search, compare, and match with FCA-regulated mortgage brokers.
- Mortgage brokers and firms registering on the platform to receive introductions.
Information We Collect
For Consumers (Mortgage Applicants)
- Your name, email address, and telephone number
- Mortgage requirements (such as property value, deposit amount, and mortgage type)
- General financial profile information (such as employment status and general credit history)
- Your postcode (to match you with brokers covering your area)
- IP address and submission timestamps
For Mortgage Brokers
- Company name, registered address, and contact details
- Financial Conduct Authority (FCA) registration number
- Regions covered and specific mortgage specialisms offered
- Broker profile descriptions and unique selling points
- Details regarding lead handling preferences and capacity limits
- Account login credentials (encrypted)
How We Use Your Data
We use the information you provide to:
- Match your mortgage enquiry with suitable, FCA-regulated brokers on our panel
- Present blind profiles of suitable brokers for you to review
- Facilitate direct contact between you and the specific broker you select
- Allow brokers to manage and respond to introductions via their secure dashboard
- Operate, maintain, and improve our matching services
- Maintain records for billing, support, and compliance
Who We Share Your Data With
We do not sell or share your data with third parties for marketing purposes or to data brokers.
We operate a strict "blind comparison" model. Your personal contact information (name, email, and phone number) is kept hidden during the comparison process. It is only shared with the single, specific mortgage broker that you actively choose to connect with on your results page. This sharing is a core part of the service you request, and we charge that specific broker an introductory fee to receive your details.
The nature of our platform involves introducing you to trusted, regulated financial professionals. These providers pay a fixed fee to receive your enquiry. We never share your information outside of the explicit selection you make, ensuring you remain in complete control of your privacy.
How Your Data is Stored
All data is stored securely on UK-based servers. Access to sensitive information is restricted to authorised personnel only, and all submissions are transmitted using encrypted HTTPS connections.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Correct or update inaccurate information
- Request that we delete your data (subject to legal retention obligations)
- Withdraw consent where processing is based on consent
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
Cookies
We use cookies to manage session data and enhance user experience. These do not track you across other websites and are not used for advertising purposes.
How to Contact Us
If you have any questions about this policy or how we handle your data, you can contact us:
- Email: contact@findbroker.co.uk
- Address: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Changes to This Policy
We may update this Privacy Policy from time to time to reflect regulatory changes or platform updates. Any updates will be posted on this page with a revised effective date.